RWMT Privacy

Privacy Statement

This privacy statement explains the privacy policies for Rae West Massage Therapies, Inc.

Because Rae West Massage Therapies, Inc. wants to demonstrate its commitment to your privacy, this document attempts to describe our information practices and our privacy policies as they apply to our office and web sites.

This disclosure attempts to notify you of:

1. What personally identifiable information of yours or third party personally identification is collected from you through the web site or at our office.
2. Who collects the information that you provide.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Rae West Massage Therapies, Inc. control.
7. How you can correct any inaccuracies in the information.

If you feel that Rae West Massage Therapies, Inc. is not abiding by its posted privacy policy, you should make personal contact with Rae West by email, or by telephone at (540) 344-0097. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then send postal mail indicating the nature of your concern and examples, when possible, to Rae West Massage Therapies, Inc., Attn: Rae West, 324 Washington Ave., S. W., Roanoke, VA 24016. We will always attempt to respond immediately regardless of how you contact us.

Information Collection and Use

Rae West Massage Therapies, Inc. is the sole owner of the information collected on this site and in our office. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Rae West Massage Therapies, Inc. may collect information from our clients at several different points on our website. You will be requested to submit the information when needed; no information will ever be collected without action on your part or your consent.

Gift Certificate Order Form

We request information from the customer on our order form. Here a customer must provide contact information (such as "name", "telephone number", "email address", and "billing address") and financial information (such as "credit card number", and "expiration date"). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the customer. The information is not encrypted, however after any information is received by Rae West Massage Therapies, Inc. it will be treated as described in the Information Collection and Use section above. You may prefer to contact us by email, postal mail, by telephone at (540) 344-0097, or in person by visiting our office.

Cookies

A cookie is a piece of data stored on the client's hard drive containing information about the user. We do not use cookies on this web site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Log Files

We do not use IP addresses to analyze trends, administer the site, track user's movement, or gather demographic information. IP addresses are not linked to personally identifiable information.

Sharing

We do not share aggregated demographic information with anyone.

Links

This web site contains links to other sites. Please be aware that Rae West Massage Therapies, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our clients' information. When clients submit sensitive information via the website, your information is protected on our computers and off-line. Our website does not provide a secure (encrypted) Internet connection.

While we do not use encryption to protect sensitive information online, we do everything in our power to protect client information off-line. All of our clients' information, not just the sensitive information mentioned above, is maintained with restricted access in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our computers are password-protected. Furthermore, all employees are kept up-to-date on our security and privacy practices.

If you have any questions about the security at our website, you may contact us by email, postal mail, by telephone at (540) 344-0097, or in person by visiting our office.

Contacting Our Clients by Email

We occasionally send email to our clients when we have news or information that we feel will be useful or interesting. Established clients may occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our clients, we present the option to not receive these types of communications. Please see our choice and opt-out below.

Correction/Updating Personal Information:

If a client's personally identifiable information changes (such as your zip code), or if a client no longer desires our service, we will endeavor to provide a way to correct, update or remove that client's personal data provided to us. This can usually be done contacting us by telephone at (540) 344-0097, email, postal mail, or in person by visiting our office.

Choice/Opt-out

Our clients are given the opportunity to 'opt-out' of having contact from us. For example, you may want to receive our newsletter by mail, if available, but prefer not to receive information via email. Simply notify us of your preference by email, postal mail, or telephone at (540) 344-0097, or in person by visiting our office. We will always do our best to accommodate your request.

Notification of Changes

If we decide to change our privacy policy, we will post a notice of the changes on our website so our clients are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify clients by way of an email. Clients will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.